Frequently Asked Questions


How can I become a Wholesaler?

If you are interested in carrying and/or using one of our products in your barbershop,
salon, or retail store, please fill out our Wholesale Form

Please check:

Do you ship internationally?

No, we only ship inside Europe, excluding the following countries: Belgium, Netherlands, Luxembourg, Finland and Greece. To order from the mentioned countries and/or others, please visit:

What is the delivery time?

The delivery time varies depending on the region you are located in and the shipping option selected during the checkout process. Generally, the delivery time for Europe is 5-7 business days.

How can I track the status of my order?

You will receive a confirmation email after placing your order, including tracking information so you can track the status of your order.

What if I have a problem with my order?

If you have any issues with your order, please contact our customer service team as soon as possible. We will do our best to resolve any problems quickly and efficiently.

What payment methods do you accept?

We accept various forms of payment, including credit cards, bank transfer, PayPal, and many others, depending on the region and available options for each country.

What is your return policy?

All sales are final. For more information, please check our Terms of Service.